Smarter User Experiences

My work helps to make the way businesses and everyday people consume energy more efficient. Good design is about creating meaningful connections between technology and people and helping solve real-world problems. I work for a team called the AI Hub within Schneider Electric, where our mission is to scale AI across a portfolio of ~150 software products and a much larger number of IoT devices.

My approach to design revolves around spending time with end users and really taking the time to understand their needs. Often I’m working on projects for industry and energy management, and the people who work in those fields have incredibly deep, specific knowledge. It would be impossible to create effective tools for them without getting to know them and their pain points well.

The teams I work with use this knowledge to create software solutions that leverage artificial intelligence to solve problems that are quite complex. including anomaly detection, energy optimization, computer vision, fault detection, and other machine learning/AI techniques.

Alignment Through Visualization

Working with large software teams requires aligning the vision of project managers, engineers, developers, end users, and other business stakeholders. My role often involves capturing feedback from a wide range of different types of people and making sure that all needs are accounted for.

Previsualization, storyboarding, and fast prototypes are absolutely essential. It helps the entire team get on the same page, and often leads to new ideas from the development team about features that end up being incredibly valuable.

I have experience producing a range of documents including hand drawn storyboards, interactive mockups, pitch decks, explainer and demo videos, and refined designs.